Scottrade is hiring a Senior VoC Research Analyst
Scottrade is hiring a Senior VoC Research Analyst who will be responsible for administering an enterprise wide Scottrade Voice of the Client (VOC) practice, ensuring that insights on clients’ needs, expectations, experiences and sentiments are effectively collected, interpreted and shared. In this role you will be responsible for: translating VOC information into insights to continuously improve our clients’ experiences; forging strong relationships with key stakeholders; and, evangelizing on the values and use of VOC data throughout Scottrade. Full description attached. Interested parties shouldcontact staffing@scottrade.com.